Welcome Back to Our Office!

We hope this message finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing at Timeless Dental that has remained the same is our constant commitment to your safety. Our strict processes over the past 13 years have consistently made the quality care you receive at Timeless Dental both safe and comfortable.

When it is time for your next appointment, you may notice some changes along with our already strict infection control protocols. For example:

• Our pre-appointment emails/texts/phone calls will include some wellness screening questions that must be filled out prior to your appointment.
• Patients should arrive alone with or with essential visitors (parents/medical aids/co-dependent decision makers) and agree to have their temperature taken.
• All non-essential visitors will be required to wait outside and will be contacted as need by phone/text.
• Essential visitors will be required to wear face masks when entering the office.
• All staff will have body temperatures taken at the start of their shift and after lunch.
• All staff that have direct conversation/interaction with patients will wear face masks.
• Protective barriers have been installed in administrative/business areas.
• In accordance with guidelines, we no longer offer magazines, children’s toys and other items that cannot be properly disinfected.
• Appointments will be managed to promote social distancing between patients. This may limit appointment options.
• We will do our best to reduce waiting times for you, as well as reduce the number of patients in the office at any one time.
• Any exceptionally late/tardy arrivals may require your appointment to be rescheduled.
• We are “fogging” the operatories after each patient in addition to our normal disinfection processes.
• We are using a special air purifier for aerosol collection during aerosol-producing procedures. This filters 99.9995% of aerosols down to 0.1 microns in size.

Sincerely,

Dr. John Rodriquez and Staff